{"id":2932,"date":"2021-04-13T20:48:38","date_gmt":"2021-04-13T18:48:38","guid":{"rendered":"http:\/\/www.ecoledesurf.net\/cgv\/"},"modified":"2026-07-28T22:28:37","modified_gmt":"2026-07-28T20:28:37","slug":"cgv","status":"publish","type":"page","link":"https:\/\/www.ecoledesurf.net\/en\/cgv\/","title":{"rendered":"Terms of Sales"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

\n

BOOKING<\/h2>\n

When booking online, you benefit from discounted rates on all the packages available on site:
\n\u20ac15 off the week-long course, \u20ac10 off the 3-day mini-course and \u20ac3 off the introductory session.
\nThis rate also applies if our surf school has been recommended to you by one of our partner
\naccommodation providers, who stamps your booking form.<\/p>\n<\/section>\n

\n

BOOKING AND PAYMENT METHODS<\/h2>\n

CASH PAYMENT<\/h3>\n

Payment in cash is possible on site at the surf school.<\/p>\n

PAYMENT BY BANK TRANSFER<\/h3>\n

The full amount may be paid by bank transfer. Please
\ncontact us<\/a>
\nto obtain the necessary payment details.<\/p>\n

LAST-MINUTE BOOKING<\/h3>\n

It is still possible to benefit from the online rate by paying in cash on site or by bank transfer,
\nprovided that you complete an online booking form and contact or visit the school no later than
\n2 days before the beginning of the course, i.e. before 2 p.m. on Saturday for a course beginning
\non Monday.<\/p>\n

This option is subject to availability in our surf lesson time slots. We therefore encourage you
\nto book as early as possible to ensure that a place is available.<\/p>\n<\/section>\n

\n

CANCELLATION AND REFUNDS<\/h2>\n

HEALTH PROBLEM OR SERIOUS REASON<\/h3>\n

In the event of a health problem or other serious reason, any cancellation request must state
\nthe reason, be submitted in writing and sent by post to the following address:<\/p>\n

\u00c9cole de Surf La Dune
\n22 avenue du Centre
\n40660 Messanges
\nFrance<\/address>\n

To qualify for a refund of the booking deposit, the request must be received more than 22 days
\nbefore the beginning of the course. When the cancellation is due to a health problem, the request
\nmust be accompanied by a medical certificate.<\/p>\n

Provided that these conditions are met, the booking deposit will be refunded.<\/p>\n

CANCELLATION 22 DAYS OR LESS BEFORE THE COURSE<\/h3>\n

For any cancellation made 22 days or less before the beginning of the course, the booking deposit
\nwill be retained by \u00c9cole de Surf La Dune.<\/p>\n

No refund will be issued outside the conditions stated above.<\/p>\n

LESSON CANCELLED DUE TO A RED FLAG<\/h3>\n

If a lesson is cancelled due to a red flag, a thunderstorm or unsafe ocean conditions, the lesson
\nwill be rescheduled for a day when conditions are suitable for surfing. In some cases, two lessons
\nmay be held on the same day or consecutively when surfing conditions are optimal.<\/p>\n

In some circumstances, the surf lesson may be replaced by an introduction to coastal rescue,
\nbodyboarding, stand-up paddleboarding or skateboarding on a mini-ramp.<\/p>\n

If we are unable to offer any of these rescheduling or replacement options, the relevant amount
\nwill be refunded by bank transfer. The refund will be calculated as follows: \u20ac20 per session for
\na week-long course, \u20ac25 per session for a 3-day mini-course, or the price paid for the session
\nin the case of a single lesson, depending on whether the online or on-site rate was applied.<\/p>\n<\/section>\n

\n

SCHEDULE<\/h2>\n

Lesson times are arranged when registering on site. The meeting point is on the dune at Messanges
\nNorth Beach, at the wooden reception hut on your right.<\/p>\n

Please arrive 15 minutes before the beginning of the lesson so that you have time to collect your
\nequipment and report to the reception staff.<\/p>\n<\/section>\n

\n

EQUIPMENT<\/h2>\n

All the equipment required for the course is made available to participants, who are responsible
\nfor it. Any lost or stolen equipment will be charged for.<\/p>\n

In the event of damage to the equipment, the customer agrees to compensate \u00c9cole de Surf La Dune
\naccording to the damage caused:<\/p>\n

    \n
  • broken fin: \u20ac10;<\/li>\n
  • slightly damaged board with a small cut: \u20ac20;<\/li>\n
  • severely damaged board with a large cut: \u20ac40;<\/li>\n
  • bent or broken board: \u20ac120;<\/li>\n
  • bent or broken premium board \u2014 Torq, Ocean & Earth, etc.: \u20ac200.<\/li>\n<\/ul>\n<\/section>\n
    \n

    SAFETY<\/h2>\n

    Safety instructions are given at the beginning of the lesson. Any participant who fails to follow
    \nthese instructions may be temporarily or permanently excluded from the lesson.<\/p>\n<\/section>\n

    \n

    MINORS<\/h2>\n

    For participants under the age of 18, the registration form must be completed by their legal
    \nguardian and will serve as parental authorisation.<\/p>\n

    Your child is under the responsibility of \u00c9cole de Surf La Dune for the entire duration of the
    \nlesson, i.e. 1 hour and 30 minutes.<\/p>\n<\/section>\n

    \n

    CUSTOMER DECLARATION<\/h2>\n

    It is important to provide accurate and honest information in the fields relating to your surfing
    \nability.<\/p>\n

    Surfing is a physically demanding sport that requires a good general level of fitness. The information
    \nprovided enables us to place you in a suitable group from the first day of the course.<\/p>\n

    Where necessary, a transfer to another group may be offered after the first lesson.<\/p>\n<\/section>\n

    \n

    HEALTH<\/h2>\n

    By registering for surf lessons, you declare that you have no medical condition preventing you
    \nfrom practising surfing.<\/p>\n<\/section>\n

    \n

    COMPLAINTS<\/h2>\n

    Any complaint based on a valid reason must be sent by post to the following address:<\/p>\n

    \u00c9cole de Surf La Dune
    \n22 avenue du Centre
    \n40660 Messanges
    \nFrance<\/address>\n<\/section>\n

    [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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